Floss Dental Collective Privacy Policy

At Floss Dental Collective, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, schedule an appointment, or use our dental services. By accessing our website or services, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect personal information from you when you:

  • Visit our website
  • Book an appointment
  • Contact us via email or phone
  • Participate in our promotions or surveys

The types of personal information we may collect include:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Medical history and dental records (as necessary for providing our services)

How We Use Your Information

Floss Dental Collective uses your information for the following purposes:

  1. To Provide Services: We use your information to deliver dental services, including scheduling appointments and conducting follow-ups related to your care.
  2. Communication: We may use your contact information to send you important updates about your appointments, respond to inquiries, and provide information about our services and promotions.
  3. Improving Our Services: We may analyze the information to improve our services, enhance patient experience, and develop new offerings.
  4. Compliance: We may use your information to comply with legal requirements and regulations governing dental practices.

Disclosure of Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you. These parties are obligated to keep your information confidential.
  • Legal Compliance: We may disclose your information if required by law or in response to valid requests by public authorities.
  • Protecting Rights: We may disclose your information to protect our rights, privacy, safety, or property, and/or that of our patients or others.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. These measures include:

  • Encryption of sensitive information transmitted online
  • Secure servers and firewalls
  • Restricted access to personal information
  • Regular security assessments to identify and mitigate risks

While we strive to protect your personal information, please remember that no transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request corrections to your personal information
  • Request the deletion of your personal information
  • Withdraw consent to the processing of your personal information (where applicable)

To exercise these rights, please contact us using the information provided below.

Third-Party Websites

Our website may contain links to third-party websites. We do not control these websites and are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

Floss Dental Collective reserves the right to update this Privacy Policy at any time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account or by placing a prominent notice on our site.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Floss Dental Collective
2-300 Preston Street
Ottawa, ON K1R 7R6
Phone: 613-238-3384
Email: info@flossthoseteeth.ca 

Thank you for trusting Floss Dental Collective with your dental care. Your privacy is important to us!